Do not use the default password as login password, do not use a simple password, do not tell password to others. It will be best to change the password regularly. DVR password is 6 characters long. You can use a combination of letters and number (lower case or upper case letters).
MAKE SURE YOU DON’T FORGET THE PASSWORD. Send yourself an email with the DVR password so you can retrieve it anytime, anywhere in case you forgot the password. It can take up to 2-3 days for us to retrieve or reset your forgotten password.