We have a on-site technical support from 8:30am to 5:00pm Monday thru Friday EST. Contact technical support at 904-855-1121. If the tech line is busy please leave a message and someone will call you back shortly. Alternatively, you can send an email to and they will make sure your problem or question is resolved quickly.

To get an RMA, log into the Optiview Customer Portal. If it is your first time using the system, you will need to create an account. The new Customer Portal will allow RMA tracking and direct email communication with our Technical Support team.

Access the forums and additional downloads here