WELCOME TO OPTIVIEW
Optiview has been in the security industry for well over 20 years. We provide expertise and equipment to resellers and installers all over the U.S. from Maine to California to Puerto Rico. Our extensive experience with CCTV installation and service provides a practical and cost effective viewpoint for us to serve you better.
The Optiview Team
Optiview’s strength is a keen understanding of the existing and rapidly expanding technologies that underpin our products. Our technical sales staff is trained on every technology we sell. Unlike most equipment providers, Optiview has fully staffed in-house technical engineers skilled in both the software and hardware components of all of our solutions. You reach our tier-3 technical help the first call, every call...in English...in the United States...in your time zone. We configure, build and rebuild our product in-house and provide live (in-person if you are local) warranty support. Optiview both attends and participates in industry trade shows to work with, procure from and curate its offering to be the state of the art of the industry.
Visit our Optiview Facebook page for more information on individual staff members.
THE POWER OF OPTIVIEW
Optiview has a 25,000 square foot facility dedicated to providing logistics, technical support, customer service and sales to all of our clientele, nation wide.
LogisticsOur over 25,000 square foot warehouse houses our extensive inventory of CCTV products as well as our Shipping and Logistics departments. We personally handle each and every shipment that leaves our facilities whether it be drop shipped to California via UPS or FedEX or picked up after-hours locally in our After Hours box.
TechnicalWe would be lost without the members of our highly trained in-house Technical Support team. They are the ones answering your calls for Technical Support, building your DVR and NVR solutions, performing RMA's and conducting R&D on each product line we carry.
Sales & SupportThe members of our Sales & Marketing departments are the ones responsible for helping you determine the best product for your individual needs. Between aiding in project design, brochure creation, website maintenance and CCTV security experience, our team is dedicated to providing you the full support you need in order to service your clients.
All of our products come with a good return policy, 1 year warranty, and free in-house technical support. Following the warranty period we will continue to support and service our products at a low hourly rate. We provide technical support Monday through Friday, 8:30am to 5:00pm EST.