Shipping Policy

Shipping:

Orders received before 2pm EST will usually ship same day. DVRs and other custom orders may take more than one business day to prepare for shipping.

We ship UPS - Ship rates will be automatically calculated when you place your order.

For shipping internationally, please contact your sales rep.

Undeliverable Packages:

As of January 2006, UPS now charges a fee for undeliverable packages. Customers will be held responsible for additional shipping charges for refused packages and returned packages where three delivery attempts have been unsuccessful. Returned ground shipments are charged the commercial ground rate. Returned air packages are charged the 3 Day Select rate.